Terms of Service

[Last Update: 10/11/2025]

[Effective Date: 10/11/2025]

This Privacy Policy describes how EPK Enterprise LLC (“EPK,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our Proofr iOS application, our website at https://www.proofr.app, and any related products or services (collectively, the “Services”).

By downloading, installing, or using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.


1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

Account details such as name, email address, and profile information (if provided).

Payment or subscription details processed securely through Apple or our trusted payment processors (we never store full card information).

1.2 Usage Data

App activity such as scans created, features used, and session duration.

Device and diagnostic information including operating system, app version, device type, IP address, and crash logs.

1.3 Optional Data

Uploaded images, videos, or notes you add to your scans or projects.

Feedback, reviews, or support messages you send us.

2. How We Use Your Information

We use your information to:

Provide and improve Proofr’s features and AI damage detection services.

Generate and deliver reports or analysis you request.

Communicate with you about updates, new features, and support.

Process and verify payments or subscriptions.

Monitor usage trends and improve performance and reliability.

Comply with legal obligations and enforce our Terms of Service.

We do not sell or rent your personal information.

3. Data Sharing

We value your trust and only share information when necessary:

3.1 Service ProvidersTrusted third parties that assist with:

Cloud storage and image processing.

Analytics, performance monitoring, and crash reporting.

Payment and subscription management (e.g., Apple, RevenueCat).

All providers are bound by confidentiality and data protection agreements.

3.2 Legal Compliance

We may disclose information if required to:

Comply with legal processes or government requests.

Protect the rights, property, or safety of Proofr, our users, or others.

3.3 Business Transfers

If Proofr or EPK Enterprise LLC undergoes a merger, acquisition, or sale of assets, user information may be transferred to the new entity under this same policy.

4. Data Security

We use industry-standard security measures (such as encryption, SSL, and secure cloud infrastructure) to protect your data.
However, no system is entirely immune to risk. While we work hard to safeguard your information, we cannot guarantee absolute security, and you acknowledge that you use Proofr at your own risk.

5. Your Rights

Depending on your location, you may have rights to:

Access and Portability: Request access to or a copy of your data.

Correction: Update or correct inaccurate information.

Deletion: Request that your account and data be deleted.

Restriction: Limit processing of your data in certain cases.

Withdraw Consent: Revoke consent for specific data uses (like analytics or location).

To exercise these rights, contact us at [proofrapp@gmail.com].

6. Data Retention

We retain your data only as long as needed to provide Proofr’s services or as required by law.
If you delete your account, we will securely delete or anonymize your data within a reasonable period unless retention is legally required (for fraud prevention or tax compliance).

7. Cookies and Tracking Technologies

Proofr uses cookies and similar technologies to:

Analyze app usage and improve functionality.

Enable seamless user sessions and login features.

You can manage or disable cookies and analytics permissions through your iOS device settings.

8. Third-Party Links

Proofr may include links or integrations with third-party websites or services (such as Apple, RevenueCat, Firebase, or analytics providers).
We are not responsible for their privacy practices and encourage you to review their respective privacy policies before sharing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
When we do, we will update the “Last Updated” date at the top and, if required, notify you via email or in-app notice.
Your continued use of Proofr means you accept the updated policy.

10. Contact Us

If you have any questions, concerns, or data requests, please contact:

EPK Enterprise LLC
Email: proofrapp@gmail.com
Website: https://www.proofr.app